Service Philosophy
Put customers first; provide dedicated end to end support
Service Offerings
Remote technical support, on site maintenance & inspection, genuine OEM spare parts supply, preventive scheduled maintenance, custom maintenance plan formulation, system upgrade and retrofit, adaptation for production line expansion
Technical Training
Custom tailored courses combining theory and hands on practice taught by subject matter experts. Issue completion certificates to help customers build in house operation maintenance teams
Response Commitment
Respond within 30 minutes; deliver preliminary resolution proposals within 2 hours; deploy on site specialists within 24 hours
Value Added Services
Post warranty dedicated service contract options; lifetime technical support and iterative system upgrade services